AI credits
Features that use a large language model, such as automatic troubleshooting, are charged in AI credits:
- Tasks: a task that uses the model costs 1 credit per 10 model calls, rounded up, so a task with 1 to 10 calls costs 1 credit. A task that ends without calling the model costs nothing. If a task fails because of a fault on our side, every credit it used is refunded.
- Chat: each member of a paid project gets one free chat allowance a day, not one per project. Beyond that, chatting inside a project costs the project 1 credit per 20 model calls.
- Free of charge: tasks the system runs on its own, such as the daily baseline comparison, and inspections, checks and reports that do not use the model.
Included credits are issued once a month, counted from the day the plan starts, and expire at the end of that period. They do not carry over. Yearly plans also receive them month by month.
Top-ups
If the included credits run out, you can buy a top-up: 50 credits for ¥99 (tax included), valid for 12 months from purchase. Credits included for the current period are used first, then top-ups.